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How to use forecasts and scenario-planning
If you’re only looking back at historic numbers, you limit the insights you’ll gain. Forecasting highlights your future threats and opportunities – and creates a proactive strategy for the future of your business. Read More…
Understanding the impact of Cost of Sales (CoS)
Your Cost of Sales (CoS) is a vital financial metric to understand. We’ve highlighted 5 important ways that CoS impacts on your operational efficiency and your financial health. Read More…
The value of old-fashioned customer service: Getting customer feedback
Your customers are one of your most valuable assets. But when was the last time you reviewed your customer service levels? Let’s dive into the power of great customer service and asking for honest feedback. Read More…